Introduction The technology is ever evolving and ever-changing, with new applications being introduced in a short span of time. The innovation is being introduced in the form of applications with basic features. These features act as work assistants in daily tasks and activities. This is creating a shift in technology that is more smart, adaptable,
Introduction Artificial intelligence has revolutionized commerce and businesses by introducing chatbots. It has shaped customer service and consumer behavior equally. Simply put, chatbots are conversational computer programs that interact with human users. They are integrated by natural language processing (NLP) and machine learning algorithms to analyze the queries posed by a client or customer. International
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